>Total Network Support
>Are You Prepared?
>Emailing Securely
>Kane Reece Study
>Microsoft Tip
 

Total Network Support,
When network support is critical, you need guaranteed priority service and fast remediation without worrying about exceeding your IT budget. Panurgy's highly qualified , certified professionals deliver expert support at a fixed annual cost, saving our clients money and frustration. Our Total Support program includes: Remote Server Monitoring, Reporting and Administration, End User Support and Managed Firewall solutions. All at reasonable annual rates which allows you to plan and budget—eliminating unplanned service expenses.

Services:
Remote Server Monitoring, Reporting and Administration:
Our unlimited remote server monitoring and administration service can solve most network issues remotely within minutes rather than hours, saving you time and money. Our Remote administration services relieves your IT staff of the everyday burdens of maintenance, updates and backup supervision, as well as, users and group accounts, e-mail mailbox creation and administration. Server print queue administration, file permission and policy management are all covered under this service, as well.

End User Support:
Your end-users receive unlimited and immediate telephone and e-mail response to their workstation support needs, freeing up your IT staff to focus on your organizations strategic IT initiatives. Unlimited on-site end-user/workstation support included as well as hardware repair labor. Support includes Windows 98/NT/2000/XP Operating Systems issues, network/internet connectivity issues, printing issues and e-mail issues.

Prepare for the Unexpected
Summary: Having an incident response plan can mean the difference between recovering quickly and losing your business entirely. Learn about some key areas to focus on when developing your incident response plan.

Your business most likely relies on IT for a variety of tasks, including the storage of business documents, customer information, financial records, and accounting information. In addition, you probably rely on computers to conduct many daily business operations. Though no one wants to deal with the possibility of something unfortunate happening to their business, planning for the unexpected today could save your business tomorrow. Here are some key areas to focus on when developing your incident response plan.

Data protection: Your business may have thousands of records that are updated on a regular basis, so it's critical to develop a system for backing up all of your files. There are a variety of methods available. One option is called Disk-based backup, which is becoming the method of choice for many small businesses, due to both its cost effectiveness and its ability to provide continuous data protection.

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Emailing Securely

In almost no time at all, email has become one of the most widely used applications in business. But email is not without its risks; there is always the potential that confidential business information and intellectual property could be stolen, destroyed, or distributed without your knowledge. In addition, email is subject to viruses or worms, and other types of Internet attacks.

Some of the more serious threats to email include:

Viruses and worms: Though these threats have been around for years, they continue to grow in quantity and sophistication. Viruses have the potential to damage files, software, and hardware. Worms are types of viruses that automatically self-replicate and are therefore more dangerous, since they can damage numerous computers without human intervention.

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