Unlimited IT Support!
When network support
is critical, you need guaranteed priority service and fast
remediation without worrying about exceeding your IT budget.
Panurgy’s highly qualified, certified professionals deliver
expert support at a fixed annual cost, saving you money and
frustration. Our Total Support program includes: Remote Server
Monitoring, Remote Administration and Reporting, End User Help
Desk, Unlimited On-site and Managed Firewall. Panurgy’s Total
Support (PTS) is available at reasonable annual rates which
allow you to plan and budget—eliminating unplanned service
expenses.
Services:
Remote Server Monitoring, Remote
Administration and Reporting:
Our unlimited remote
server monitoring and administration service can solve most
network issues remotely within minutes rather than hours,
saving you time and money. Our Remote administration service
relieves your IT staff of the everyday burdens of maintenance,
updates and backup supervision, as well as, users and group
account maintenance and e-mail mailbox creation and
administration. Server print queue administration, file
permission and policy management are all covered under this
service as well.
End
User Support:
Your end-users receive unlimited and
immediate telephone and e-mail response to their workstation
support needs, freeing up your IT staff to focus on your
organizations strategic IT initiatives. Unlimited on-site
end-user/workstation support is included as well as hardware
repair labor. Support includes Windows Operating Systems
issues, network/internet connectivity issues, printing issues
and e-mail issues.
Managed Firewall:
Our turnkey outsourced
managed firewall solution provides piece of mind in that your
network and critical data is secure and being monitored 24/7.
Our solution provides the firewall equipment for the clients
site, installation and configuration. Remote monitoring and
administration of your firewall are included in our Total
Support Service. Our fixed annual fee also includes the
necessary equipment to establish a dedicated, full time secure
VPN connection from our state-of-the-art Network Operations
Center to your network.
Call
Panurgy today to learn more about our Panurgy Total Support
solution and how it can save your organization time and
money.
Call 1-877-PANURGY or visit :
http://www.panurgy.com/Services/Total-Support/index.htm . |
