Panurgy Total Support
Fixed cost network support solution
Total Network Support, at fixed affordable rates,
providing a proactive approach to service.
When network support is critical, you need guaranteed
priority service and fast remediation without worrying about exceeding your IT budget. Panurgy’s highly qualified,
certified professionals deliver expert support at a fixed
annual cost, saving our clients money and frustration.
Our Total Support program includes: Remote Server Monitoring, Reporting and Administration, End User
Support and Managed Firewall solutions. All at
reasonable annual rates which allows you to plan and budget—eliminating unplanned service expenses.
Benefits of Panurgy Total Support Solutions:
- Total Network Support, from certified experts.
- Basic maintenance and system checks are being performed proactively.
- Dedicated security professionals monitor and manage your network security 24X7, from our Security Operations Center (SOC).
- Your in-house IT resources are available to pursue your company’s strategic initiatives.
- Annual Flat Rate allows for effective budgeting.
|
Services:
Remote Server Monitoring, Reporting and Administration
Our unlimited remote server monitoring and administration service can solve most network issues remotely within minutes rather than hours, saving you time and money. Our Remote administration services relieves your IT staff of the everyday burdens of maintenance, updates and backup supervision, as well as, users and group accounts, e-mail mailbox creation and administration. Server print queue administration, file permission and policy management are all covered under this service, as well.
End User Support:
Your end-users receive unlimited and immediate telephone and e-mail response to their workstation support needs, freeing up your IT staff to focus on your organizations
strategic IT initiatives. Unlimited on-site
end-user/workstation support included as well as
hardware repair labor. Support includes Windows 98/NT/2000/XP Operating Systems issues, network/internet connectivity issues, printing issues and e-mail issues.
Managed Firewall:
Our turnkey outsourced managed firewall provides piece of mind in that your network and critical data is secure and being monitored 24/7. Our solution provides the firewall equipment for the clients site and installation and configuration. Remote monitoring, administration and reporting of your firewall are included in our Total Support Service. Our fixed annual fee also includes the necessary equipment to establish a dedicated, full time secure VPN connection from our state-of-the-art Network Operations Center to your network
Call Panurgy Today about Total Support
If you want to know how little it can cost to be assured of the best IT support services in the industry call Panurgy today. An experienced specialist will evaluate your needs and tell you how much you can save with Panurgy’s unique Fixed Annual Pricing. Call Panurgy at 1-877-726-8749 or complete this short form. |
|
