Panurgy Total Telephony Support

Full support and service for your voice network!

With the evolution from traditional phone systems to IP enabled based voice networks, supporting your phone administration needs has become more complex.  Panurgy has the solution – Total Telephony Support. 

Panurgy’s Total Telephony Support provides clients with unlimited technical phone support.  Our technical telephony support includes support of the equipment, administration of the telephone system and software, which includes the setup and deletion of extensions, and configuration of voice mail.

Panurgy’s Total Telephony Support also includes configuration, identification of equipment or software problems and setup. Our technical engineers use remote access for diagnosis of problems and when possible, remediation is immediate. When necessary, an experienced and certified engineer will be dispatched to provide support and service on-site.

Panurgy remotely performs administration support and management of your voice and data systems. Our Network Operation Center provides customers with 24 hours, seven days a week support of their voice and data systems, keeping your business and systems up and running. Our service can keep voice-mail accounts updated, changed and deleted and also add, reassign or move extensions.

Panurgy’s Total Telephony Support:

• 24-hour Monitoring of equipment and voice T1 lines
• Remote Maintenance & Administration
• System Configuration
• Moves, adds and changes
• PBX Administration
• Voice Mail Programming
• Vendor Management
• On-site Service
• Optional – Hardware Maintenance/Warranty

Panurgy provides an added level of service to manage your complete Voice and Data Infrastructure, including the routers, switches, voice gateways, Voicemail, servers, and network servers. By choosing this option Panurgy will take full responsibility for problem isolation and resolution — including managing Quality of Service (QoS) across your complete business infrastructure.

>> Panurgy Total Telephony Support Datasheet (click to view .pdf)

Contact Panurgy to learn more about our Total Telephony Support solution.  1-877-726-8749

Panurgy also provides design, upgrades, sales and installation of new or existing phone systems.