It’s all about the specific needs of Panurgy’s clients. Some clients have the resources and budget to manage their own in-house IT needs, and require occasional assistance of a trusted partner to provide certain specialized IT services. For those clients we offer the customized solutions of our co-managed IT services. Most of our clients, however, find the most value in our Panurgy Total Support package.
Panurgy Total Support
Maximize your IT investment and keep your IT infrastructure operating at peak performance with the help of our experienced engineers and state-of-the art Network Operation Center.
Put simply, Panurgy Total Support (PTS) provides an integrated and proactive approach to managing and monitoring your network infrastructure. We protect your network from interruptions, ensure business continuity, confirm backups, and reduce your security risk. In this way your network and data are protected and managed, maximizing availability and performance while increasing your company’s overall productivity and profitability.
This service provides essential turnkey support of your network and IT infrastructure, including server administration, 24 × 7 monitoring, managed firewall, end user help desk, and more. We protect your network from interruptions, ensure business continuity, confirm backups, and reduce your security risk.
Advantages of Panurgy Total Support
- Complete end-to-end Network Support from certified experts.
- Basic maintenance and system checks are performed proactively.
- 24 × 7 x 365 monitoring of your network and systems, and immediate resolution response when problems are detected.
- Complete systems administration and end-user help desk included.
- Annual flat rate for unlimited support—both remote and onsite—allows for effective budgeting.
- Enhanced Service Level Agreements.
- U.S.-based help desk located in our facility