Managed IT Services | Turnkey Network Solutions | Panurgy

It’s all about the specific needs of Panurgy’s clients. Some clients have the resources and budget to manage their own in-house IT needs, and require occasional assistance of a trusted partner to provide certain specialized IT services. For those clients we offer the customized solutions of our co-managed IT services. Most of our clients, however, find the most value in our Panurgy Total Support package.

Panurgy Total Support

Maximize your IT investment and keep your IT infrastructure operating at peak performance with the help of our experienced engineers and state-of-the art Network Operation Center.

Put simply, Panurgy Total Support (PTS) provides an integrated and proactive approach to managing and monitoring your network infrastructure. We protect your network from interruptions, ensure business continuity, confirm backups, and reduce your security risk. In this way your network and data are protected and managed, maximizing availability and performance while increasing your company’s overall productivity and profitability.

This service provides essential turnkey support of your network and IT infrastructure, including server administration, 24 × 7 monitoring, managed firewall, end user help desk, and more. We protect your network from interruptions, ensure business continuity, confirm backups, and reduce your security risk.

In addition, our help desk support is always available by phone, email, or support ticket.

Advantages of Panurgy Total Support

  • Complete end-to-end Network Support from certified experts.
  • Basic maintenance and system checks are performed proactively.
  • 24 × 7 x 365 monitoring of your network and systems, and immediate resolution response when problems are detected.
  • Complete systems administration and end-user help desk included.
  • Annual flat rate for unlimited support—both remote and onsite—allows for effective budgeting.
  • Enhanced Service Level Agreements.
  • U.S.-based help desk located in our facility
Managed IT Services

Looking for a
Pro-active IT Solution?

  • What does Managed IT Services include?

    Our Managed IT Services includes systems administration, complete end-to-end Network Support, responsive team, enhanced service agreements, cloud services and support, and more. We want to prevent problems from happening which is why we constantly monitor systems and networks. Contact us and let’s discuss how we can support you and your team.

  • Can you work with my existing IT team?

    Yes, we can work with your existing IT team to provide specialized services.

  • When is your team available?

    Servers, computers, and systems don’t recognize holidays and vacations. That’s why our United States based help desk is available whenever you need us, 24 hours a day, 7 days a week, 365 days of the year. Even if you don’t need us, we’re there for you, monitoring the network and systems.

  • How do Managed IT Services benefit my business?

    When you partner with Panurgy IT Services, you have a team that will assess current systems, servers, and data integrity and develop a plan to support and improve performance. As a result, data is more secure. There is less downtime, and your team can focus on the business without interruption.

  • Which industries do you support?

    We currently support Automotive, Construction, Finance, Healthcare and Pharmaceutical, Manufacturing, Real Estate and Property Management, and Retail industries. This includes compliance as required by industries, including HIPAA and FINRA.

  • What is the cost for Managed IT Services?

    We offer a flat rate plan so you never have to worry if you’re getting charged extra when you need us most.

  • Is it really a flat rate plan?

    Yes, it is. You also have the option to add an enhanced service agreement whenever. While that will change the charge, you will always know what Managed IT Services cost each month.

Co-Managed IT Services

Learn about Panurgy’s co-managed IT support service, a customized solution for companies seeking a trusted partner to co-manage their IT support.

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