Why Choose Panurgy?
TOP 11 REASONS COMPANIES TRUST THEIR IT SUPPORT TO PANURGY
- Absolute 100% Satisfaction Guarantee
100% satisfaction guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
- We answer our calls live, on average in 55 seconds
We answer our help desk calls LIVE, by a friendly, trained technician – no voicemail or non-technical receptionist – QUICKLY, with our own staff of NJ-based, highly trained network administrators and support personnel – not outsourced.
- We’ve got your back 24x7x365!
We operate OUR OWN 24x7x365 Network Operations Center for proactive monitoring and response to issues.
- Proven Track Record
With over 17 years of dedicated service, we have clients that have been with us since 2000.
- No bouncing around from tech to tech
The technician answering your call is able to resolve any of your issues whether they be PC, Server, Network, Security or other IT issues. Our call center is staffed by highly qualified, full-spectrum Network Administrators – not Level 1 techs.
- One throat to choke!
One call handles it all, no need to call multiple vendors for support. Our help desk staff will liaison with your other vendors, such as internet provider, telco and line of business application vendor, as necessary. No finger pointing.
- The A Team!
Panurgy has a team of certified and experienced technicians and engineers ready to assist you with your IT support. We are here to help; you won’t be left waiting for hours or even DAYS to get your computer problems resolved.
- Try us, you’ll love us
We feel so strongly that you will love our services and our team, we offer a “Try us, you’ll love us” 100% money back guarantee.Try our Total Support Services for one month. Experience first-hand our quality, responsive, reliable service from our team of experts. We are so confident that you will love our service and want to become a long-term Panurgy client, like so many other businesses throughout New Jersey.
- One Stop Shop
Panurgy is your one-stop shop for ALL your IT needs – Data and Voice solution design and implementation, proactive monitoring and support, managed security, data protection/BC/DR, hosting/IaaS, fully outsourced administration and support.
- No nickel and diming
Our flat rate service contracts let you know exactly what you’re paying for and what you can expect – no “gotchas” or hidden fees.
- Don’t take our word for it
See what our valued customers say about Panurgy’s support. We have loyal customers and employees that have been with us since before Kevin and Jeff’s hair turned gray!