Co-Managed IT Services NJ Businesses Can Depend On

Panurgy’s Co-Managed IT services provide a customized solution for companies seeking a trusted partner to co-manage their IT support. Our Co-Managed IT services combines your existing in-house IT team with Panurgy professionals to create a single comprehensive, effective IT operation.

Co-Managed IT Service and Support

Panurgy will tailor a managed solution based on your New Jersey business needs and existing IT expertise, whether it be a full-service solution, project-based, or supplementing your current IT staff.

Panurgy’s customized solutions can incorporate any or all of the following services:

  • Network operations center (NOC): Panurgy offers 24 × 7 monitoring of your critical infrastructure, along with the ability to create customized incident response plans.
  • Trusted Partnership: If you have the right staff to cover desktop support, but would like help with highly-technical infrastructure, we can take over day-to-day support for your servers, SANs, cloud-hosted systems, network architecture, and more.
  • Help desk: Panurgy operates a U.S.-based 24 × 7 service desk that can provide support to your end users or can act as an escalation point for your internal help desk, as well as liaison with third-party vendors.
  • Patch and asset management: Panurgy offers patch and asset management solutions that can include both remotely administered and on-premise aspects. You can offload some of the more mundane aspects of managing infrastructure and end user computing devices, so your IT team can focus on more strategic initiatives.
  • Security monitoring and threat protection: Panurgy offers vulnerability management, security information and event monitoring, intrusion detection/prevention, identity management, email security, and endpoint protection solutions to safeguard your IT environment.
  • Backup and recovery services: Panurgy designs and offers state-of-the-art backup and recovery solutions that provide peace of mind in the event of business interruption or catastrophic events.
  • Cloud Solutions and Infrastructure as a Service (IaaS): Panurgy offers a range of secure cloud and hosting alternatives to reduce the overhead associated with data center facilities and equipment. You benefit from consistent operational spending that frees up business capital for other uses.
  • Network Assessments: Panurgy can provide experienced IT leaders as additional horsepower to assist your organization in making sound IT investments.
  • On-site staff: Panurgy can supplement your team and bring in specialists for short- or long-term assignments on-site.
  • Project management: Panurgy can provide the support and technical expertise to manage any aspect of your IT project—from conception through implementation and ongoing support.

Frequently Asked Question

What is Co-Managed IT, and how does it work?

Co-Managed IT is a collaborative approach of IT Services, between a business’s internal IT staff and an external IT service provider. Responsibilities for IT management and support are shared between the two entities. Partnering with Panurgy for IT services,  offers you optimum IT support for your internal IT staff, end-users, clients, and your overall business operations.

What are the benefits of Co-Managed IT services for businesses?

Panurgy’s Co-Managed IT services offer enhanced expertise, scalability, 24/7 support, access to the most advanced technology, and improved IT efficiency. With Panurgy as your co-managed partner, you tap into a wider range of IT resources, our 20+ years of experience, extensive technical knowledge, and first-rate customer support.

In what situations is Co-Managed IT most beneficial?

Co-Managed IT is particularly beneficial for businesses with limited in-house IT resources, those experiencing growth, or organizations with specialized IT needs, such as compliance requirements or specific project demands. Panurgy’s wide range of certifications, expertise, and experience provide valuable IT resources for your day-to-day IT Support needs to large roll outs or planned projects.

How does Co-Managed IT impact a company's existing IT team?

Panurgy’s Co-Managed IT compliments your existing IT team, allowing them to focus on strategic initiatives and high-priority projects while offloading routine tasks and gaining full access to external IT expertise. Panurgy will support your end users IT needs, provide third party vendor support as a liaison, and manage mundane daily tasks, such as patch management, employee administration needs, and termination IT protocols.

What types of IT services can be shared in a Co-Managed IT arrangement?

Panurgy’s Co-Managed IT services can encompass a wide range of IT services, including network management and monitoring, cybersecurity support, help desk support, cloud services, data backup and recovery, project implementation and management, administration, moves and relocations, and technology planning.

Is Co-Managed IT suitable for small and medium-sized businesses (SMBs)?

Yes, Panurgy’s Co-Managed IT is particularly valuable for SMBs that may not have the resources to maintain a large in-house IT team. It provides access to advanced IT resources and support without the need for a full-scale internal department. Panurgy works with many SMBs throughout New Jersey with co-managed services, bridging the technical gaps for many local organizations.