With today’s complexity in IT services, Panurgy has consistently provided a worry free experience for our staff in keeping us and our computers and networks up to date, and protected from all known risks. Most important is the personal and friendly service they provide to even the least IT knowledgeable of our staff and the quick responsiveness whenever a problem does arise.

The support staff all have in-depth of knowledge in the variety of software and hardware systems that we use.  Even more vital, they communicate in clear and understandable (for non IT folks) ways when making changes and/or fixing problems.  Essentially, Panurgy’s people act more as “partners” in services rather than vendors.   I have experienced quite a number of situations were IT support is provided by folks who at best can read and follow a script and can’t apply common sense when that script doesn’t work on your version of the software and or in your IT environment.  Finally, the contrast between Panurgy’s folks in communications and most vendors can’t be overstated.

I would not hesitate to give Panurgy an unqualified and “outstanding” endorsement.  Panurgy’s service is well above others and based on our research is providing excellent value for the money we pay. In short, Panurgy may not be the least expensive IT support firm, but they are the best and well worth what we pay.